Fast & Flexible
container handling,
shipping and reliable
customs services

We are Portagent

Competence, flexibility, and partnership are at the core of Portagent’s DNA. For over 18 years, we have been the trusted partner for customs clearance, cargo handling, and port logistics in Bremerhaven and across Europe, delivering fast, compliant, and cost‑efficient transportation solutions. Handling over 500 containers monthly through automated systems, we provide full‑service support — from import and export customs procedures to warehousing, vehicle logistics, and bonded warehouse services — backed by deep expertise in EU regulations and a global partner network spanning the USA, Canada, Poland, Germany, and beyond.

We are ready to collaborate with you on any supply chain challenge, ensuring seamless and reliable operations from port to destination.

ADAM LISEWSKI
MD, Portagent

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Worldwide Partners Network
Customs Transactions Per Year
Containers Processed Per Month
Sqm of Warehouse Capacity

Our Services

Improving your whole business’s logistics chain or just importing your personal dream car, our services will be tailored to your needs!

Smooth and efficient cargo handling!

At Portagent, we help businesses and individuals importing and exporting goods from overseas with highly efficient customs clearance. Let our team assist you with a smooth and hassle-free process.

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Case Studies

FAQ

At Portagent, moving goods is a regular part of our operations. If you need assistance, please don’t hesitate to reach out to us. We will be happy to provide you with a personalized offer.

For most shipments, customs clearance typically takes 1-2 business days. However, in rare cases, it may take longer. Especially when there’s necessity to provide additional documents, certificates (e.g. CITES) or fulfil special formalities (e.g. veterinary inspection), the process may take longer. 

As customs are a governmental authority, we are unable to expedite the clearance process. 

If you already a customer of us, you can easily track your vehicle’s current location using our website’s tracking feature. Once it arrives at the destination port, we will keep you informed of every subsequent step through email updates.

For exporting goods following documents are required:

  1. EORI-Number (Economic Operators’ Registration and Identification number) – Commercial exports only
  2. Commercial, or pro forma invoice
  3. Package quantity
  4. Gross weight
  5. Net weight
  6. Detailed description of merchandise and it’s usage
  7. Power of Attorney

For importing goods following documents are required:

  1. EORI-Number (Economic Operators’ Registration and Identification number) – Commercial imports only
  2. Commercial, or pro forma invoice
  3. Pre paper (T1, ATB-No.)
  4. Consignment note (CMR, AWB, SWB)
  5. If need be, Proof of preference (Form A, A.TR., EUR.1)
  6. Freight bill
  7. Detailed description of merchandise and it’s usage
  8. Power of Attorney

At Portagent, we specialise in transporting your shipment from any place to the port of departure or from the port to your premises. Additionally, we have a network of trusted partners who can assist with domestic transportation within the USA and Canada, as well as within Germany and Poland.

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